Nursing Home Abuse and Neglect Archives - The Law Offices of Barry G. Doyle, P.C.

Resident Suffers Multiple Arm Fractures After Improper Solo Transfer At Manor Court Of Freeport

November 18, 2024 By Barry G. Doyle Leave a Comment

The Illinois Department Of Health has cited and fined Manor Court Of Freeport when a staff member attempted to transfer a weakened resident alone using a manual stand aid device, despite the resident lacking the strength to use it safely and facility guidelines requiring two-person assistance. As a result, the resident fell during the transfer and suffered multiple fractures in his arm and elbow, leading to the facility finally changing his care plan to require a full mechanical lift with two staff members – the level of assistance he should have had from the beginning.

The resident in question had been steadily declining in health and required substantial assistance with all movements.

On the day of the incident, at around 5:45 AM, a nursing assistant attempted to transfer the resident from his bed to a wheelchair using a manual stand aid – a device that requires residents to be able to support their own weight and follow directions. According to the nursing assistant’s account, “as the resident was starting to stand up further and she was trying to put the seat flap down behind him, the resident’s legs gave out and he started to fall.”

Several concerning issues emerged about this transfer:
– The aide was working alone, though other staff stated “the resident has not been a one person assist for months”
– No gait belt was used for safety
– Staff had been transferring the resident inconsistently – as his wife noted, “some of the staff would use a gait belt, and some wouldn’t… some staff would just grab the resident by the back of his pants to assist him up”
– Multiple staff members indicated the resident wasn’t strong enough for the manual stand aid and should have been using an electric lift

The manufacturer’s manual specifically warned that to use the stand aid, a resident “must have enough leg and lower body strength to stand up and remain in the standing/sitting position.” For residents lacking this strength, “a sit-to-stand lift such as the electric powered patient lift is preferred and recommended.”

The Director of Nursing later acknowledged the error, stating, “The resident needs to be able to grab onto the bar and bear his own weight to use the stand aid. It was never brought to my attention that they were struggling or were needing assistance with his transfers.” The Nurse Practitioner added that “the resident had been experiencing a steady decline in health and his transfer status should have been reassessed.”

As a result of this improper transfer, the resident suffered multiple serious injuries:
– A comminuted (broken into multiple pieces) fracture of his upper arm
– A fractured elbow
– Significant soft tissue swelling and bruising

After the incident, the facility finally changed the resident’s care plan to require a “full mechanical lift with staff assist of two” – the level of assistance he should have had before the injury occurred.

One of our core beliefs is that nursing homes are built to fail due to the business model they follow and that unnecessary accidental injuries and wrongful deaths of nursing home residents are the inevitable result. Our experienced Chicago nursing home lawyers are ready to help you understand what happened, why, and what your rights are. Contact us to get the help you need.

Neglected Wound Care At Imboden Creek Leads To E. Coli Infection And Emergency Surgery

November 12, 2024 By Barry G. Doyle Leave a Comment

The Illinois Department Of Health has cited and fined Imboden Creek Senior Living when the facility failed to provide basic daily wound care for a resident’s back surgery incision, skipping required cleanings and dressing changes on multiple days. As a result, the resident developed a severe E. coli infection from fecal contamination, requiring emergency hospitalization, a second surgery to clean out the infected tissue, and an extended course of powerful antibiotics.

A nursing home resident suffered a severe infection requiring additional surgery because staff failed to properly care for her surgical incision. The resident in question was admitted to the facility following back surgery (a lumbar laminectomy) that had been performed five days earlier.

The doctor’s orders were clear: staff needed to clean the resident’s surgical incision daily with normal saline, dry it, and apply a fresh dressing. They were also supposed to check the incision every shift for signs of infection. However, records show the staff failed to provide this basic wound care on multiple days.

The consequences were severe. When the resident went for her follow-up appointment, her surgeon immediately sent her to the emergency room. Hospital tests revealed a shocking discovery – her surgical incision was infected with E. coli, a bacteria found in fecal matter. As her surgeon noted, this was “a result of fecal contamination and not from surgery, consistent with the resident’s statements of poor quality care” at the facility.

The resident’s daughter described the poor care her mother received: “The nurses at the facility did not do the cleanings of her incisions like they were supposed to, the dressings they had would never stick in place, they left her on the bedpan for over an hour, she was left laying on her back almost all the time.” As a result, the resident developed “rashes under her breast and in her groin, and bed sores on her backside.”

The infection was so severe that the resident needed another surgery. The hospital records detail a gruesome procedure where the surgeon had to:
– Remove staples
– Clean out “a large amount of brown purulent material and liquid”
– Cut away infected tissue
– Perform deep cleaning through separated muscle layers
– Use multiple rounds of sanitizing solutions
– Place antibiotics directly in the wound before reclosing it

The resident required intensive antibiotic treatment, including medications that needed careful monitoring due to their strength. She had to remain in the hospital until the full course of antibiotics was completed.

This entire ordeal could have been prevented with proper wound care and basic hygiene practices. As hospital records confirmed, the bed sores and rashes the resident developed weren’t present when she was first discharged to the nursing home, highlighting how quickly her condition deteriorated under their care.

Critical Medication Oversight Results In Resident Experiencing 10 Seizures In Nine Days At The Grove Health & Rehab Center

November 9, 2024 By Barry G. Doyle Leave a Comment

The Illinois Department Of Health has cited and fined The Grove Health & Rehab Center when a resident with a history of seizures experienced a serious medical crisis when staff failed to give her prescribed seizure medication for nearly a month. As a result, the resident began experiencing multiple seizures, ultimately needing to be transferred to the hospital for further care.

The incident in question began when the resident’s neurologist ordered a new seizure medication (Trileptal/oxcarbazepine). The plan was specific: start with 300 mg twice a day for one week, then increase to 600 mg twice a day. However, due to a critical error, a nurse misread the order and simply discontinued the medication entirely after the first seven days, ignoring the instruction to increase the dose.

As a result, the resident went without this crucial medication and began experiencing multiple seizures. The timeline of events was devastating:

– Day 1: She had “seizures back to back” and was so weak she needed to go to the emergency room
– Day 2: She experienced three more seizures
– Day 8: Another seizure in the dining room
– Day 9: Multiple seizures, including one during breakfast and another during dinner

The situation became so severe that the resident was eventually transferred to a regional hospital. When hospital neurologists reviewed her case, they were alarmed by what they found. As noted in the hospital records, “It appears that her seizures were likely due to sub-optimal management of her medications while she was in the nursing home.” The hospital staff had to specifically ask “why she was not taking the oxcarbazepine 600 mg bid prescribed to her.”

When questioned about this serious error, the facility’s Director of Nurses explained, “I have looked into how the oxcarbazepine was discontinued. I reached out to pharmacy and when [the nurse] looked at the order she only read the first part of 300 mg for seven days and went into the computer and discontinued the medication.”

The Medical Director acknowledged the severity of the error, stating “Any medication ordered should be given as ordered.” However, he was hesitant to directly link the medication error to the resident’s deterioration, saying “the resident is a very complicated case not getting the oxcarbazepine did not help her but I am unable to say if it harmed her because she was such a complicated case.”

The situation ultimately resulted in the resident having to transfer to a different facility closer to Springfield, after experiencing at least 10 documented seizures over a nine-day period – seizures that might have been prevented had she received her prescribed medication.

Mistakenly Doubling Antibiotic Dose Leads To Death Of Resident At Pleasant Meadows Senior Living

November 5, 2024 By Barry G. Doyle

The Illinois Department Of Health has cited and fined Pleasant Meadows Senior Living when the facility improperly doubled a resident’s antibiotic dosing for a serious heart infection, then switched to an ineffective antibiotic without understanding the correct diagnosis or consulting specialists. These errors caused the resident to develop kidney failure and worsen to the point of sepsis, ultimately leading to a stroke and death when bacteria from the untreated heart infection spread to the brain.

The resident in question was admitted to the nursing facility after being hospitalized with a serious heart infection called endocarditis, caused by bacteria called Enterococcus. The hospital had placed a special IV line (PICC line) and ordered six weeks of a specific antibiotic treatment – Vancomycin every 48 hours – to treat this life-threatening infection.

However, just one day after admission, something went terribly wrong. Without proper justification or physician approval, the facility changed the resident’s antibiotic schedule from every 48 hours to every 24 hours – effectively doubling the dose. The pharmacist later stated “I believe the change in the Vancomycin order for the resident was not done by pharmacy intentionally… there was no rationale for the order to be changed.”

The consequences were devastating. After receiving four consecutive daily doses instead of the prescribed every-other-day doses, blood tests revealed the resident had toxic levels of Vancomycin (37.4, which was at “panic level”) and had developed kidney failure.

Instead of immediately sending the resident to the hospital, the facility switched the resident to an entirely different antibiotic (Clindamycin) that wasn’t even effective against this type of infection. As the infectious disease doctor later stated, “Enterococcus is not even susceptible to the clindamycin they put the resident on.”

Making matters worse, neither the facility’s medical director nor nurse practitioner were aware the resident had endocarditis in the first place. The medical director admitted: “I was not aware that the resident had Endocarditis. I thought the Clindamycin was appropriate because I believed the resident was being treated for cellulitis.”

Just over three weeks later the resident became severely ill with sepsis and was rushed back to the hospital. The infectious disease physician was blunt about the outcome: “The lack of care for the resident at (the facility) caused the resident to be rehospitalized with Sepsis from Endocarditis. Ultimately the resident had a stroke in my opinion from a bit of vegetation that broke off from the resident’s heart and traveled to the brain. I believe the lack of appropriate care at (the facility) hastened the resident’s death.”

Nearly seven weeks after the initial mistake the resident passed away. The death certificate confirmed the cause as complications from the endocarditis infection. This series of errors – changing the antibiotic dosing without justification, failing to communicate the correct diagnosis, and switching to an ineffective antibiotic – led directly to the resident’s death.

Maggot Infestation Found In Resident’s Leg At Belleville Health Center

October 30, 2024 By Barry G. Doyle

The Illinois Department Of Health has cited and fined Belleville Healthcare Center when a nursing home resident there developed maggots in her leg wound after staff failed to properly care for her dressing changes.

The resident in question was a mentally alert woman who had an open wound on her right lower leg and needed dressing changes three times a week (Monday, Wednesday, and Friday).

The tragedy unfolded over several days. The last documented dressing change was on a Wednesday. The staff claimed they then changed the dressing two days later, on Friday, however there was no documentation to prove this, and the resident insisted it wasn’t done.

Over the following weekend, the resident repeatedly told staff something was wrong. She could actually feel movement in her wound, describing it as “creepy crawlies in her leg.” The dressing was visibly saturated with drainage, yet staff refused to help. Another resident even tried to advocate for her, telling the nurse “the dressing was saturated” and that the resident “could feel something crawling in the wound.” The nurse’s response was shocking – she told him to “mind his own business” and, according to this resident, said “it’s not due to be changed until Monday, I am not changing it” before slamming the door.

The situation came to a horrifying conclusion early Monday morning when “maggots were found in the sheets” and upon inspection, staff found “maggots within the wound bed.” The resident was immediately sent to the emergency room.

At the hospital, the situation was found to be even worse than initially apparent. X-rays showed the wound had deteriorated significantly, with “severe soft tissue swelling” that now “extends through to the underlying fibula” (leg bone). The resident had developed osteomyelitis (bone infection) and her wound tested positive for multiple serious infections including MRSA.

As a result of this negligence, the resident required:
– Hospitalization
– Treatment for maggot infestation
– 42 days of intravenous antibiotics for multiple infections
– Treatment for bone infection

The Director of Nursing later admitted that staff should have responded when the resident complained: “she would have expected her nurse to remove the dressing and assess the wound when the resident complained of discomfort.” The facility eventually moved the resident to a different room, as her previous room’s location near the smoking area meant there were “more flies in the resident’s previous room.”

This incident violated the facility’s own policy which required staff to check dressings for drainage and the presence of possible complications. As the hospital notes stated, the resident “states dressing is to be changed every MWF (Monday, Wednesday, Friday), but staff hadn’t changed since last Wednesday.” The consequences of this negligence led to a serious deterioration in the resident’s condition and weeks of intensive medical treatment.

Resident Falls From Mechanical Lift, Breaks Neck At Galena Stauss Nursing Home

October 29, 2024 By Barry G. Doyle

The Illinois Department Of Health has cited and fined Galena Stauss Nursing Home when a resident suffered a broken neck when staff members dropped her while trying to move her from her bed to a chair.

The resident in question was a cognitively aware person who had partial amputations of both legs and required staff assistance for all transfers.

The incident occurred when two nursing assistants (CNAs) were using a mechanical lift – a device with a sling that cradles the person and lifts them – to move the resident. During the transfer, the resident fell through a gap in the sling, hitting her head, neck, and shoulder on the floor. As one of the CNAs described it: “She fell out the left side of the sling between the head and leg straps.” The other CNA provided more detail, saying “She went through the gap between the head strap and the leg strap, through that hole, over the left arm rest and onto the floor. She hit her head, shoulder, and neck area first.”

What followed was a concerning delay in identifying the severity of the resident’s injury. Though she began complaining of neck pain the very next day, it wasn’t until nine days later that she finally received an X-ray. The scan revealed an “acute nondisplaced fracture of the odontoid process” – in simpler terms, a broken neck.

The resident’s doctor explained his response to the situation: “Cervical fractures present as pain. I was concerned about a fracture, which is why I shot over there right away… My concern with the neck pain was that she had a cervical fracture as a result of her fall, which was the reason I had her sent out.”

When interviewed, the resident was found wearing a neck brace and had visible bruising – “a faint blue/purple color similar to a nearly faded bruise” – on her left temple.

What makes this incident particularly troubling is that it was completely preventable. Multiple staff members confirmed this type of accident shouldn’t happen if proper procedures are followed. As the Director of Nursing stated, “If the CNAs are doing everything correctly, there is no reason that the resident should have fallen out of the sling. The only thing I can think of is that she was not positioned correctly.”

Another nurse who oversees falls prevention was even more direct: “If the [hoist mechanical lift] is used correctly it is our safest way to transfer her. If all the policies and procedures were followed correctly and she was positioned correctly, she should be able to be transferred without falling out of the [hoist mechanical lift]. The fall from the [hoist mechanical lift] caused the cervical fracture.”

In this case, it appears these basic safety requirements were not met, resulting in serious injury to a vulnerable resident.

Resident Bleeds To Death When Staff Fail To Adjust Blood Thinner At Goldwater Care Gibson City

October 24, 2024 By Barry G. Doyle

The Illinois Department Of Health has cited and fined Goldwater Care Gibson City when a resident died because the staff made two critical mistakes with their blood-thinning medication: they gave the wrong dose and failed to properly monitor how the medication was affecting the resident’s blood.

The resident in question had several health conditions, including heart problems that required them to take blood thinners. Initially, they were on a medication called Plavix, but they were eventually switched to a different blood thinner called Warfarin.

Three days prior to the fatal mistake blood tests showed dangerously high levels of the blood thinner in the resident’s system. The doctor specifically ordered the facility to:
– Stop giving Warfarin for three days
– Do blood tests on specific dates
– Then restart Warfarin at a lower dose (2.5mg instead of 3mg)

However, the facility ignored these orders. They continued giving the resident the higher 3mg dose for 24 more days and didn’t do the required blood tests. As the Director of Nursing later admitted, “the facility was not administering the Warfarin as ordered and not monitoring the resident’s labs as they should have done.”

The consequences were devastating. When the resident was finally tested, their blood was dangerously thin. They were rushed to the hospital with “lethal bleeding.” The hospital found severe internal bleeding, including:
– Bleeding into the space around their lungs
– Bleeding in their right lung
– A large blood collection in their hip area measuring about 3 inches by 2 inches by 3 inches

Sadly, the resident passed away shortly thereafter. The Medical Director was direct about the cause, saying “the resident clearly died from the hemothorax” (bleeding around the lungs).

What makes this particularly tragic is that these kinds of problems are preventable with proper monitoring. The medication’s guidelines clearly state that patients need frequent blood tests to ensure the medication isn’t making their blood too thin. Staff should also watch for warning signs of bleeding, such as unusual bruising or bloody stools.

The facility’s pharmacist revealed a complete breakdown in safety measures, admitting she “was unaware that the resident had out of target range or critical” blood test results. Another pharmacist emphasized that this level of oversight was unacceptable, stating that given the resident’s concerning test results, “closer laboratory monitoring should have been done. Failure to do so could result in increased bleeding and possibly death.”

Maggot Infestation Found In Resident’s Leg At La Bella Of Danville

October 21, 2024 By Barry G. Doyle

The Illinois Department Of Health has cited and fined La Bella Of Danville when a resident experienced recurring infestations of maggots in his leg wounds due to inadequate wound care and dressing changes.

The resident in question was admitted to the facility with multiple diagnoses including acute kidney failure, type II diabetes mellitus, morbid obesity, and various wounds. Despite being cognitively intact, the resident was dependent on staff for proper wound care.

The resident’s wounds were initially evaluated by a Wound Physician, who documented multiple large wounds on the resident’s legs and ordered a specific wound care regimen. This included the application of “0.1% Triamcinolone cream to both legs with 4-layer compression wraps from ankle to knee, twice a week.”

The first incident of maggot infestation occurred approximately five days later. The Wound Nurse reported that “a Licensed Practical Nurse notified her she found maggots in the resident’s leg dressing and in his wheel chair.” This led to a new wound care order from the Wound Physician, including washing the resident’s legs with Betadine and applying new dressings every other day for 30 days.

Despite this intervention, a second maggot infestation was discovered approximately one week later. During an examination, “the Director of Nursing (DON) removed the resident’s right lateral and medial leg wound dressings and the dressing pulled away from the wound contained 7 adult size (length of a diameter of a dime) live maggots.” The DON acknowledged the severity of the situation, stating, “this is the second time the resident has gotten maggots in the facility, as he was notified the resident had maggots in his wounds last Monday. The DON said this is unacceptable care.”

The investigation revealed that prescribed dressing changes were not being performed as ordered. A Registered Nurse had documented completing the dressing changes but later admitted, “we only had three Certified Nursing Assistants (CNAs) and the nurses were having to help pass trays and feed and I just got busy and forgot to do it after I charted it.”

The consequences of this neglect were severe. The resident’s wounds deteriorated significantly. One wound evaluation showed that the resident’s right anterior medial leg wound had increased from 8cm x 5cm to 16cm x 14cm in just six days.

The resident experienced considerable pain due to this neglect. The resident reported that “he had terrible pain in his legs and feet and behind his eye” and that “the pain in his legs had been worse recently, but he didn’t know why, and he needed someone to address it.”

The severity of the situation was acknowledged by multiple healthcare professionals. A Nurse Practitioner stated, “This has to be dealt with immediately. It could have been prevented and it could certainly have made the wound worse causing infection. This is unacceptable care.” The Wound Physician expressed concern about the frequency of dressing changes, saying “based on the size of the maggot, he questioned whether the dressings were being changed as ordered.”

This case highlights a critical failure in providing basic wound care, resulting in unnecessary suffering for the resident, potential for serious infection, and deterioration of existing wounds. It underscores the importance of adhering to prescribed care routines and maintaining adequate staffing levels to ensure proper patient care.

Resident At Shelbyville Manor Falls From Chair In Shower, Suffers Six Back And Neck Fractures

October 18, 2024 By Barry G. Doyle

The Illinois Department Of Health has cited and fined Shelbyville Manor when a resident suffered multiple back and neck fractures due to a fall during a shower transfer. The incident resulted in emergency medical evaluation and treatment at two hospitals.

The resident in question had several pre-existing conditions that made them particularly vulnerable, including spastic paraplegia, abnormal posture, difficulty in walking, and muscle wasting and atrophy.

According to the quarterly assessment the resident was “completely dependent on staff for all activities of daily living and utilizes a wheelchair for locomotion.”

On the day of the incident, at approximately 8:50 AM, facility staff were moving the resident on a shower chair from a shower stall when the accident occurred. A Certified Nurse Aide reported that “when I began pulling the resident’s shower chair forward out of the shower stall, a wheel on the chair got caught on the shower curb and the resident began falling forward.” The CNA attempted to prevent the fall by pushing back on the resident and the shower chair, but both the resident and the CNA ended up falling to the ground.

Immediately after the fall, the resident expressed pain and continued to express pain when staff transferred them from the floor to a chair. The facility incident investigation documented that “the resident complained of neck, chest, abdomen, and knee pain after falling to the ground.”

Despite the evident pain, the resident was not immediately sent to the hospital. Progress notes indicate that the resident “stayed in bed during lunch and only ate ‘about six bites’ due to experiencing chest and abdomen pain.” It was only after this that the resident was sent to the local hospital emergency department for evaluation.

At the hospital, the resident reported experiencing pain “everywhere” and was diagnosed with neck and back fractures, necessitating transfer to a regional trauma center. The trauma center report revealed the full extent of the resident’s injuries: “the resident was diagnosed with six back and neck fractures (thoracic vertebrae #11/#12, lumbar vertebrae #1/#2/#3, and cervical vertebrae #3).” The resident required intravenous morphine for pain management and remained hospitalized for just under a week.

Upon returning to the nursing home facility, the resident was prescribed analgesic pain medication and required “a rigid cervical immobilizer (a type of rigid neck brace used to limit movement after surgery or serious injury) to be worn at all times.” The severity of the resident’s injuries is further evidenced by their increased reliance on pain medication. Prior to the fall, the resident had only taken a single dose of acetaminophen over the period of a month. However, after returning from the hospital, the resident was taking acetaminophen “nearly every day” for pain management.

This incident highlights a critical failure in resident safety protocols, particularly in the safe transfer of highly dependent residents during routine care activities. The case underscores the importance of proper equipment maintenance, staff training in transfer techniques, and immediate medical evaluation following falls, especially for residents with pre-existing mobility issues and neurological conditions.

Bria Of River Oaks Fails To Quickly Address Critical Changes In Resident Health, Contributing To Death Of Two Residents

October 11, 2024 By Barry G. Doyle

The Illinois Department Of Health has cited and fined Bria of River Oaks when two separate residents both experienced critical changes in their conditions that were not appropriately addressed by staff and ultimately contributed to their deaths.

The first resident in question was a male with a history of cerebral infarction, type II diabetes, and dementia.

He was found vomiting in his room one afternoon. The nurse on duty assessed the resident and found abnormal vital signs, including high blood pressure (177/94) and low oxygen saturation (87%). The Nurse documented that the resident “had four episodes of vomiting within the hour, looked pale and was confused.” Despite these concerning symptoms, emergency services were not called until two hours after the initial assessment.

When paramedics arrived, they found the resident alert but “complaining of shortness of breath with no relief from O2 (oxygen) via nursing home.” They increased his oxygen support, which improved his saturation. At the emergency room, the resident was diagnosed with a “large subdural hematoma (blood in brain) with midline shift,” a critical condition requiring “emergent neurosurgical consultation.” The resident was airlifted to another hospital for advanced care but unfortunately passed away.

The resident’s physician emphasized the seriousness of the situation, stating, “If a patient is experiencing an increase of blood pressure such as the 170’s or higher, it is important to assess mental status. If the mental status has decreased from baseline, it is an emergency and the patient should be rushed to the emergency room via 911 to rule out a stroke, brain bleed or hypertensive encephalopathy.” The delay in seeking emergency care for the resident potentially contributed to the severity of his condition and subsequent death.

The second case involved a resident with type II diabetes, chronic kidney disease, and hypertension.

On the day of this second incident, at around 9:15 PM, the resident was assessed by a Nurse with symptoms of low blood sugar, including “sweating and slow with speech.” His blood sugar was measured at 73. Despite attempts to raise his blood sugar with sugar packets and orange soda, a subsequent check at 9:40 PM showed it had dropped to 62. The Nurse administered an emergency glucagon injection, and at 10:00 PM, the resident’s blood sugar had risen to 107.

However, the situation took a dramatic turn less than an hour later. At 10:56 PM, the Nurse observed the resident “slow to respond” in bed. By 11:00 PM, the resident was found “unresponsive, not breathing and without a pulse.” CPR was initiated, and 911 was called at 11:02 PM. When paramedics arrived at 11:11 PM, they found the resident in cardiac arrest with a critically low blood sugar of 45.

The resident was revived and taken to the hospital, where he was treated for “hypoglycemia (low blood sugar), respiratory distress, and cardiac arrest.” He was later discharged to home hospice and passed away shortly thereafter, with the cause of death listed as “Hypoxic Brain Injury.”

The second resident’s physician highlighted the critical nature of managing low blood sugar, stating, “the resident should have quickly gone out to the emergency room after the nurse determined the blood sugar was critically low and a glucagon injection was needed in order to prevent further lowering of the blood sugar. If the blood sugar gets too low, as in the case of this resident and the patient can stop breathing, the brain loses oxygen and can lead to fatality.”

These cases illustrate significant failures in recognizing and responding to medical emergencies in a timely manner. The delays in seeking emergency care for both of these residents likely contributed to the severity of their outcomes, underscoring the critical importance of prompt assessment, intervention, and escalation of care in nursing facilities.

Botched Lift Leaves Resident “Hanging From The Lift Sling With Her Arms Raised High And Legs Dangling” At Radford Green

October 11, 2024 By Barry G. Doyle

The Illinois Department Of Health has cited and fined Radford Green when a resident suffered a left hip fracture due to improper handling during a mechanical lift transfer. It took the facility nearly a week to finally discover the full extent of the injury and transport the resident to the emergency department for evaluation and treatment.

The resident in question is described as having severe cognitive impairment and requiring maximum assistance with bed mobility and transfers. Her diagnoses include fibromyalgia, atrial fibrillation, congestive heart failure, and dementia.

The incident in question occurred during a shower transfer using a sit-to-stand lift. According to a Certified Nursing Assistant, the resident became agitated and resistive while he was attempting to place the lift sling under her arms. Despite this, the CNA proceeded with the transfer alone, violating the facility’s policy requiring two staff members for mechanical lift transfers. During the transfer, the resident began to slide out of the lift sling.

A separate CNA provided a more alarming account of the incident. She reported hearing yelling from the shower room and upon investigation, found the resident “hanging from the sit to stand lift sling with her arms raised high and her legs dangling near the ground.” This CNA stated that the resident “was not bearing any weight on her legs at the time” and that the original CNA manipulating the lift “was just standing there looking at the resident with a shocked look on his face.”

The intervening CNA instructed the Aide to support the resident’s weight from behind while she lowered the lift arm and detached the sling. They then lowered the resident to the ground. Notably, the intervening CNA mentioned that the leg band was not secured around the resident’s legs, which is a critical safety measure for this type of transfer.

The facility failed in several key areas following this incident:

1. Timely Assessment: The facility did not ensure the resident was assessed immediately after being lowered to the ground. An Advanced Practice Nurse stated, “when the resident was lowered to the ground on the day of the incident, it should have been reported to the nurse right away so an assessment for injuries could have been performed.”

2. Physician Notification: The facility failed to notify the resident’s physician in a timely manner about the incident.

3. Ongoing Assessments: There was a lack of ongoing nursing assessments from the time of the incident through the following week, when the resident was finally transported to the emergency department.

4. Delayed Medical Evaluation: An Orthopedic Surgeon emphasized the severity of the situation, stating, “the resident had a bad injury, and she should have been sent out to the emergency department after the incident for x-rays and treatment.”

The consequences of these failures were severe. The resident’s left hip fracture went undiagnosed for a week, potentially causing unnecessary pain and complicating her recovery. The hospital emergency department report noted that the resident’s “left leg was swollen with tenderness and bruising noted to the back of the leg and painful range of motion.”

This case highlights critical failures in resident care, safety protocols, and post-incident procedures. It underscores the importance of adherence to transfer protocols, immediate incident reporting, thorough assessments, and timely medical evaluations in ensuring the safety and well-being of vulnerable residents in care facilities.

Resident Falls, Loses Ability To Walk When Staff Attempt To Adjust Shoe While Resident Is Standing At Alden Estates-Courts Of Huntley

October 2, 2024 By Barry G. Doyle

The Illinois Department Of Health has cited and fined Alden Estates-Courts of Huntley when a resident fell while a staff member was attempting to fix her shoe while she was standing upright. The fall resulted in a fractured hip and the loss of independent mobility.

The resident in question had multiple diagnoses including dementia, Parkinson’s disease, Alzheimer’s, anxiety disorder, and a history of wandering and behavioral disturbances.

Prior to the fall, the resident was able to ambulate with a walker, requiring only verbal cues as reminders. However, the incident dramatically changed her condition. As a RN stated, “Prior to the resident’s fall she was able to ambulate with a walker. The resident only needed verbal cues to remember to use her walker.” After the fall, the resident’s mobility was severely impacted, with the Restorative Nurse noting, “The resident is currently a two persons assist. The resident no longer initiates movement on her own. The resident will not get out of bed independently which is what she did prior to her falling.”

The circumstances of the fall, as described by a CNA, involved a moment of inattention to the resident’s known impulsive behavior: “I provided the resident with a shower on the day the resident fell. I put the resident’s shoes on. The resident became anxious and wanted to get out. The resident stood up as I was trying to finish. The back part of the resident’s shoe was folded over. I tried to get the resident to sit down so I could fix it, she wanted to leave. As I fixed the back of her shoe she stepped away and fell onto the floor.”

This account reveals a failure to properly manage the resident’s known risk factors and behaviors. The resident’s Care Plan clearly indicated she was “At risk for falls” and included instructions to “Encourage appropriate use of walker” and “Provide proper, well-maintained footwear.” The CNA’s actions in attempting to adjust the resident’s shoe while the resident was standing, despite her known impulsivity and fall risk, directly contributed to the incident.

The severity of the consequences is evident in the statement from the resident’s Primary Physician: “after the fall the resident was sent to the hospital. Imaging shows a femur fracture post fall. The resident received surgical intervention to repair the fracture.” This injury not only caused immediate pain and distress but also resulted in a significant decline in the resident’s quality of life and independence.

The facility’s response to the incident, as described by the Director of Nursing (DON), acknowledges the lapse in care: “We have had conversations with the CNA and explained the need to have the resident sit down to adjust shoes.” However, this reactive measure highlights a failure in proactive training and adherence to established care protocols.

The resident’s Power of Attorney aptly summarized the avoidable nature of the incident: “I do not know why they did not have her sit down before messing with her shoe. That contributed to her fall. The resident was able to walk before the fall; she is not able to walk now.”

This case demonstrates a critical failure in providing appropriate Activity of Daily Living (ADL) care to a resident with known dementia-related behaviors. The incident resulted in severe physical harm and a significant decline in the resident’s quality of life, underscoring the importance of strict adherence to care plans and proper training in managing residents with cognitive impairments and fall risks.

Mentally Ill Resident Left Lying In Urine, Contracts Sepsis At Shawnee Senior Living

October 2, 2024 By Barry G. Doyle

The Illinois Department Of Health has cited and fined Shawnee Senior Living when staff failed to accurately assess, treat, and prevent a significant both mental and physical decline in condition for a resident. This failure resulted in the resident, who has a history of confusion with infections, experiencing altered mental status and refusing overall care after being diagnosed with a urinary tract infection. The resident’s refusals of care additionally led to the resident developing a Stage 3 pressure ulcer with sepsis secondary to skin and soft tissue infection, subsequently requiring an 11-day hospitalization for IV antibiotic therapy.

When a resident is being considered for admission to a nursing home, one of the judgments that the admissions staff must make is whether the resident has care needs which would make him unsuitable for the facility or has care needs which cannot be met at the facility. This is an especially critical judgment where a resident has a demonstrated history of psychiatric and behavioral issues which demonstrate a pattern of aggressive or threatening behaviors because a nursing home is often filled with residents who due to physical or mental infirmities may not be able to fend off an aggressor.
The nursing home administration here made a poor decision to readmit this resident and then compounded the problem by failing to train or empower the staff as their proper role in protecting residents and then failing to provide the care this mentally ill patient needed, despite the very difficult situation staff members were presented with.

The story is a troubling account on many levels. For the resident, it is a sad account of unmet psychiatric needs and neglect of physical needs at a nursing facility.

The individual was a long-term resident with a history of suffering mental confusion during infections. He was readmitted to the facility following a hospital stay for treatment of a urinary tract infection (UTI) with extended spectrum beta-lactamase (ESBL) bacteria. Upon return, the resident had orders for Augmentin 875-125 mg twice daily for 10 days to treat the UTI.
From the moment of readmission, signs of trouble were apparent. The progress note from the day of admittance noted that the resident was “alert and oriented to person, place, and time, refused a skin evaluation and was refusing to take medications as ordered.”

Over the next few days, the resident’s condition rapidly deteriorated. Just two days after readmission, a progress note at 5:11 PM documented, “referral information faxed to a behavioral hospital for possible placement related to the resident’s delusions, refusal of care, and verbal behaviors.” Another note from the same day at 3:08 PM painted a concerning picture: “Resident refused to get up out of bed. He is mumbling to himself unable to understand what he is saying. He refused to take all meds. He would not allow writer to take his vitals.”

The situation continued to worsen. On the fourth day after readmission, a progress note at 5:27 PM stated, “Resident has been in room talking to people that are not there all day he was heard telling people to get out of his room and mumbling under his breath. He refused to get up this shift has refused all meds. He did allow (blood glucose monitoring) but not insulin.”

Approximately a week after readmission, the severity of the resident’s condition was clear. A progress note at 4:13 AM documented, “refused meds and meals for past 1-2 weeks.” The next day a particularly disturbing note at 3:26 PM read, “CNA (Certified Nursing Assistant) states that resident has been incontinent of stool and is lying in his bed with genitals exposed and refusing to be changed.”

The neglect reached a critical point several days later. A progress note at 2:55 AM described a horrifying scene: “All shift resident has refused to let staff change him. Resident’s bed is saturated in urine and dripping into the floor. Resident has a puddle of urine under his bed and was trailing to the door. Resident let staff clean the urine from his bed to the door but refused to let staff change him or clean under the bed.”

Throughout this period, the resident was consistently refusing medications. The Medication Administration Record (MAR) showed that the resident refused Augmentin 16 out of 20 offered dosages. He also refused another antibiotic, Levaquin, 5 out of 7 offered doses.

The neglect culminated a day or so later when the resident became physically aggressive towards another resident. The aggressor entered the other resident’s room and attempted to pull the resident out of bed, claiming he was “shooting him with black stuff.” This incident finally prompted the facility to send the resident to the emergency room.

Upon arrival at the hospital, the full extent of the physical issues the resident had suffered became apparent. The emergency room record documented the resident as having “wounds on his bottom.” Further examination on the following day revealed the resident had developed severe pressure ulcers: a Stage 3 pressure injury on his left buttock measuring 4 cm in length, 2.5 cm in width, and 0.3 cm in depth, and a Deep Tissue Pressure Injury (DTPI) on his right buttock. The resident was diagnosed with sepsis secondary to skin and soft tissue infection.

The resident’s case highlights a systemic failure to provide appropriate care, with staff seemingly more concerned with documenting refusals than finding ways to provide necessary medical treatment and hygiene care. The facility’s approach to the resident’s declining condition could demonstrate a lack of understanding of the interplay between infections, mental status changes, and the need for persistent attempts to provide care even when a resident is initially refusing.

At the same time, when a resident is victimized in a resident-on-resident assault, it is incumbent upon the administration to determine whether that resident should remain in their facility. On this point it would seem that the administration made the correct decision in sending the resident out to the ER. Whether the resident should have been initially admitted to the facility, or sent out to the ER at an earlier date, is another question.

It could be argued that the resident was allowed to stay in the facility for too long, ultimately resulting in the resident assaulting another resident. It should have been obvious to the administration that this was not a proper resident to have in the facility in the first place. A nursing home is a “home” for many residents where they live full time. They do not deserve to be terrorized in their own home. And the resident that was assaulted was not provided with the level of protection he deserved.

One of our core beliefs is that nursing homes are built to fail due to the business model they follow and that unnecessary accidental injuries and wrongful deaths of nursing home residents are the inevitable result. Our experienced nursing home lawyers are ready to help you understand what happened, why, and what your rights are. Contact us to get the help you need.

Facility’s Failure To Adequately Care For Bruise Sends Resident To Hospital With Septic Shock And Left Foot Abscess

September 21, 2024 By Barry G. Doyle

IDPH has cited and fined Accolade Healthcare Danville when the facility failed to properly assess, monitor, and report a bruise/hematoma on a resident’s left foot, which ultimately led to a serious infection requiring hospitalization and surgical intervention.

The incident in question began when a “fresh, purple bruise” measuring 3 cm by 1 cm was discovered on the resident’s left foot. The resident reported that it likely occurred during a mechanical lift transfer the previous day.

Initial documentation and monitoring of the bruise were inconsistent and inadequate. While a Weekly Skin Assessment noted the bruise had grown to 5 cm by 2.5 cm, subsequent assessments on the following two consecutive weeks failed to mention the bruise at all, stating only that there were “no new or worsening skin conditions.”

The facility’s failure to properly monitor and report the worsening condition led to severe consequences. Approximately two and a half weeks after the initial reporting of the wound, the resident was hospitalized with “left foot swelling, fluctuance (boggy feeling due to buildup of fluid), redness and warmth.” The hospital diagnosed the resident with septic shock and a left foot abscess. The situation was so severe that a few days later, “purulence was expressed from the resident’s abscessed hematoma and a large hematoma was operatively removed.”

Upon the resident’s readmission to the facility, further lapses in care were evident. The readmission assessment noted “multiple stage one pressure ulcers on the right outer foot” without providing crucial details such as the number of wounds, their characteristics, or measurements. Subsequent assessments continued to lack necessary detail and consistency.

The facility’s staff, including nurses and wound care specialists, acknowledged these failures in care. A RN stated that “the area stayed the same from when it was first identified until the resident was hospitalized, and the area had not shown any signs of improvement.” The same RN also noted that “there should be documented monitoring and assessments for this area recorded on the Treatment Administration Record or progress notes,” which were clearly lacking.

A Nurse Practitioner emphasized the severity of the oversight, stating that “the facility staff should have been monitoring and assessing the resident’s hematoma, including characteristics, measurements/assessments, and monitoring for fever.” The Nurse Practitioner added that “it is a ‘strong possibility’ that the resident’s hospital incision and drainage may have been prevented if the resident was evaluated by the Wound Physician and antibiotics were ordered.”

The Wound Physician corroborated this assessment, stating that had the facility properly monitored and reported the hematoma, he “would have lanced and drained the hematoma at the facility, which could have prevented the resident’s hospital incision and drainage.”

This case highlights a systemic failure in wound care protocols, communication, and adherence to established policies, resulting in unnecessary suffering and complications for the resident.

Resident Rolls Out Of Bed, Faceplants On Floor While Receiving Care From One Staffer Instead of Two

September 21, 2024 By Barry G. Doyle

IDPH has cited and fined Lena Living Center when a resident rolled out of bed onto the floor while receiving bed bath care from one staff member instead of the required two staff members. The resident suffered lacerations to her forehead, a chip fracture in her nose, and a fractured hip.

The resident’s medical conditions, as listed in the electronic face sheet, include “intracapsular fracture of right femur, localization-related idiopathic epilepsy and epileptic syndrome with seizures, laceration of head, dementia with agitation, and osteoporosis.” A facility assessment indicated that the resident has “severe cognitive impairment and requires 2+ staff assist for bed mobility.”

The incident in question occurred when a Certified Nursing Assistant (CNA) attempted to provide bed bath care to the resident without the required assistance. According to hospital records, the resident “was getting bed bath done today by staff with bed raised high, patient rolled out of bed resulting in a 3x3cm laceration to forehead, blood from nares, right leg pain with hip flexion.” The injuries were severe, including a “4x4cm linear laceration over the frontal area of the skull,” a “questionable chip fracture of the nasal bone,” and a “displaced sub capital fracture of the right femoral neck.”

In an interview, the CNA responsible admitted to providing care alone despite knowing the resident required two-person assistance: “I was giving the resident cares and washing her buttocks and had her rolled on her side with one of my hands on her hip and cleaning her with the other hand. She had a jerking movement and the momentum flung her forward and she landed on the floor on her stomach.”

The CNA acknowledged, “I know she is supposed to be a 2 person assist for bed mobility but I did it by myself anyway.”

The Director of Nursing and Assistant Director of Nursing confirmed that this was a violation of proper care procedures: “If a resident requires 2 people for bed mobility then it’s obviously not safe to use 1 person because they have been assessed as needing 2 people. This was a bad judgement call for the staff member and we have in-serviced her and the other aides on bed mobility assistance.”

This incident highlights a critical lapse in adhering to established care protocols, resulting in severe consequences for the resident. It underscores the importance of following proper safety procedures and the potential risks when these procedures are not observed.

Maggots Found In Pressure Ulcer As Facility Fails To Properly Care For Resident’s Wound At Paris Health And Rehab Center

September 14, 2024 By Barry G. Doyle

IDPH has cited and fined Paris Health & Rehab Center when a resident developed complications from a pressure ulcer on their right heel, ultimately leading to hospitalization for osteomyelitis and the discovery of maggots in the wound.

The resident in question was admitted with multiple medical conditions including type 2 diabetes, pressure ulcer on the right heel, and hemiplegia following a cerebral infarction. The resident’s care plan included interventions for daily skin checks, floating heels, and monitoring for signs of infection.

The Wound Nurse Practitioner documented the resident’s right heel wound measuring 4.1 cm x 2.5 cm x 0.1 cm and applied a skin graft with specific dressing instructions. However, subsequent notes indicate issues with dressing adherence and odor.

Approximately two weeks later the situation drastically deteriorated. The Director of Nursing documented a change in the resident’s condition, noting “increased drainage and odor” from the wound. When the Wound Nurse Practitioner examined the resident, she found the wound had “foul smell and had deteriorated.” The Nurse’s assessment revealed “Strong odor and new wound beneath dressing when removed. Increased measurements. Wound declined with unstable eschar noted within wound bed.”

Most alarmingly, when the resident was admitted to the hospital shortly thereafter, the records state that “reportedly maggots were expressed from the wound along with malodorous material.” The following day an MRI confirmed “soft tissue ulcer in the plantar subcutaneous tissues inferior to the posterior calcaneal bone associated with both cellulitis and Osteomyelitis.”

Interviews with staff members revealed a concerning lack of proper wound care and communication. Multiple staff members noticed a strong odor in the days leading up to the admission to hospital, but failed to take appropriate action.

A Licensed Practical Nurse (LPN) stated, “the shower aide told the LPN that the resident’s odor was really bad and thought she was going to throw up from the smell. The LPN stated she informed the Business Office Manager regarding the strong odor but did not document anything about it or notify the Wound Nurse Practitioner.”

The Wound Nurse Practitioner expressed concern about the lack of communication, stating, “that she was not made aware of the strong pungent smell coming from the resident’s wound and should have been made aware.”

The resident himself reported, “the wound was smelling but staff didn’t do anything except agree that it smelled.”

This incident highlights significant failures in wound care management, staff communication, and adherence to care plans. Despite the resident being identified as high-risk for pressure ulcers with specific care instructions, staff members failed to properly monitor the wound, report concerning symptoms, or take timely action when issues were noticed. These lapses in care resulted in a severe decline in the resident’s condition, necessitating hospitalization and long-term antibiotic treatment for osteomyelitis.

Resident Falls From Side Of Bed, Fractures Hip At Bella Terra Wheeling

September 13, 2024 By Barry G. Doyle

IDPH has cited and fined Bella Terra Wheeling when a resident fell onto her hip while sitting on the edge of the bed being changed by a CNA. The fall resulted in a fractured hip and raises concerns about the facility’s adherence to fall prevention protocols.

The resident in question was admitted to the facility with various diagnoses including epilepsy, restlessness, agitation, degenerative nervous system disease, severe cognitive impairment and dependence on staff for most activities of daily living (ADLs).

The incident occurred when a CNA was dressing the resident. According to the CNA’s account, “I sat the resident up on the edge of the bed. I was standing on the side of the resident, slipping her arm into the sleeve of the shirt and that’s when the resident started to lean forward.” Despite the CNA’s attempt to prevent the fall, the resident fell onto her right hip from bed height.

Initially, the fall did not appear to cause injury. A Licensed Practical Nurse (LPN) stated, “It did not appear that the resident had any injury at that time, so me, a CNA, and a Wound Care Technician put the resident back into the bed via mechanical lift.” However, several hours later, the resident showed signs of distress and injury. The Director of Nursing reported, “the resident’s injury was discovered at nighttime, several hours after the fall, that’s when the resident started grimacing, pointing to her right hip, and there was a change in the resident’s right leg appearance, it looked displaced.”

The facility’s investigation revealed that the resident had a urinary tract infection at the time of the fall, which may have contributed to the incident. The Former Fall Coordinator stated, “After getting labs done at the hospital, it was discovered that the resident had a urinary tract infection at the time of the fall. The resident had previous falls and had a urinary tract infection around those times.”

The document raises concerns about the facility’s adherence to fall prevention protocols. The resident’s care plan indicated she was at high risk for falls and required extensive assistance with ADLs. However, the CNA’s decision to sit the resident on the edge of the bed for dressing appears to contradict her assessed needs. An Agency CNA commented on this practice, stating, “I would sit them up in the bed while putting on their shirt, not on the edge of the bed. Some CNAs find it more convenient to sit residents on the edge of the bed, but it is too risky.”

This incident highlights potential gaps in staff training, adherence to care plans, and fall prevention strategies at the facility. It underscores the importance of consistent implementation of safety measures for high-risk residents and the need for ongoing staff education on proper care techniques.

Resident Chokes On Pork Fritter When Staff Provided Incorrect Meal At Countryview Care Center – Macomb

September 11, 2024 By Barry G. Doyle

IDPH has cited and fined Countryview Care Center – Macomb when the facility failed to ensure a resident was served the correct, Physician ordered, mechanically altered diet. This failure resulted in the resident receiving the wrong texture of diet causing him to choke on his food and subsequently requiring back thrusts, the Heimlich maneuver and transfer to the local area hospital. This failure also put the resident at
risk for death and/or brain damage from lack of oxygen due to choking.

The resident in question was on a physician-ordered “Controlled Carbohydrate Diet, mechanical soft, thin liquids, ground up meat with gravy on all meats.”

On the day of the incident a Dietary Aide admitted to serving the resident “a pork fritter type piece of meat” that was neither ground nor served with gravy. When questioned about this, the Dietary Aide stated, “I did not grind it or put any gravy on it. When a CNA requested gravy and chopped meat I cut up the meat with a knife and told her to use some other condiment on it to soften it up because I did not have any gravy.”

The Dietary Aide also revealed a lack of proper training, saying, “I have not been trained on any of this, I am doing the best I can. I was in the kitchen by myself, so a housekeeper and a CNA came in to help sling trays.”

This statement highlights significant gaps in the facility’s dietary management and staff training.

The situation was exacerbated by understaffing and poor supervision. A CNA reported, “All of us (Staff) were busy and not paying attention, when I happened to look over, he was putting a piece of meat in his mouth. He immediately began choking.” The CNA also noted that the resident usually required supervision while eating, but due to the hectic environment, proper supervision was not provided.

The choking incident required immediate intervention. A Licensed Practical Nurse stated, “When he was choking, I smacked him on the back several times and then positioned him to do the [Heimlich maneuver] and he coughed up about 120 ccs (Cubic Centimeters) of chewed up meat.” The resident was subsequently transferred to a local hospital for evaluation.

This case highlights the critical importance of proper dietary management, staff training, and resident supervision in healthcare facilities, especially for residents with cognitive impairments and special dietary needs. The incident also underscores the potential severe consequences of failing to follow physician-ordered diets and the need for robust systems to prevent such errors.

Disregard Of Dietary Needs Leads To Choking Incident At Sandwich Rehab & HCC

September 4, 2024 By Barry G. Doyle

IDPH has cited and fined Sandwich Rehab & HCC when a resident experienced a life-threatening choking episode due to the facility’s failure to provide an appropriate diet.

The resident in question was admitted with various diagnoses including oropharyngeal phase dysphagia, which affects swallowing.

After a speech therapy session a physician ordered a diet downgrade to “Mechanical Soft/Chopped Textures TL (thin liquid).”

However, this order was not properly implemented.

Approximately three weeks after the new diet was ordered, the resident choked while eating an Italian beef sandwich in the dining room.

A nursing note from that day states, “Resident began to have signs and symptoms of choking. A CNA did the Heimlich, as the resident was sitting in his chair. I approached, resident not responding, color poor, we laid him on the floor, CNA did abdominal thrusts, turned him on his side, still choking, did another set of abdominal thrusts, turned him on his side, object/food expelled resident breathing, alert…”

A Registered Nurse later reported, “His diet was regular at the time. It is mechanical soft now. He had a regular tray…” This statement reveals that the resident was not receiving the prescribed diet at the time of the incident.

The facility’s failure to implement the ordered diet change was attributed to communication breakdowns and inadequate processes. The Dietary Manager stated, “the nurse is supposed to send diet changes to the kitchen in paper form. They do not make changes until the order comes from the nurse and that is when the dietary card would be changed.”

Even after the choking incident, proper precautions were not consistently followed. Approximately five weeks after the choking incident the resident was observed being served a grilled ham and cheese sandwich that was not mechanically altered, contrary to his dietary needs.

The Director of Nursing acknowledged the systemic issues, stating, “I don’t know where the breakdown happened. I don’t know if the dietary card did not get changed or they just didn’t read it.”

The facility’s policies outline clear procedures for managing diet orders and assessments. However, these policies were not effectively implemented in the resident’s case. For example, the policy states, “The Food Service Manager or designee re-evaluates and documents each resident’s nutritional problems or needs at least quarterly.” Yet, the resident’s most recent quarterly dietary assessment was completed approximately 8 months prior to the incident.

All of this highlights the critical importance of proper communication, documentation, and implementation of dietary orders in healthcare facilities, especially for residents with swallowing difficulties.

Lack Of Supervision Results In Two Serious Falls At Bloomington Rehab & HCC

September 3, 2024 By Barry G. Doyle

IDPH has cited and fined Bloomington Rehab & HCC when two serious incidents occurred involving residents falling and sustaining injuries due to inadequate supervision and safety measures. One resident passed away shortly after the fall and the other sustained a broken left foot.

The resident in question had a history of falls and was on anticoagulant therapy.

This first incident involved two separate falls. The initial fall occurred in the bathroom where the resident suffered a subdural hematoma. Despite recommendations from the resident’s physical therapist that the resident “should always have supervision while in bathroom,” the resident was left unsupervised again a few days later, resulting in another fall and a new subdural hematoma.

A nurse aide admitted to leaving the resident alone in the bathroom, stating, “the resident asked for a new gown, so I gave the resident the call light and left the bathroom to get the resident a new gown, and when I came back a nurse said the resident was on the floor.” This incident led to the resident being admitted to hospice care and ultimately passing away approximately five weeks later.

The facility failed to properly update the resident’s care plan with new interventions after the first fall and did not effectively communicate the need for supervision to all staff. The Director of Nursing even admitted that there were issues with staff education and documentation concerning the resident’s care and treatment.

The second incident involves a resident who was allowed to leave the facility unsupervised despite a history of alcohol use and mobility issues.

On the day of this incident the resident fell while walking on a busy road with a faulty walker. A witness reported, “I saw a man with a slate blue wheeled walker going down the road in the left lane of traffic. The walker looked wobbly, like maybe it was broken. I saw the resident stumble and fall.”

The resident admitted to drinking alcohol before the incident, stating, “We drank some alcohol. I was walking to the bus stop. The bus hadn’t come, so I started to walk back to (the facility). It was hot and I fell in the road.” Two days later the resident was diagnosed with a “Nondisplaced Fracture of First Metatarsal Bone Left Foot.”

In this case the facility failed to properly assess the resident’s safety for unsupervised outings and did not maintain the resident’s walker in safe condition. The resident stated, “My walker is broke. I have told the staff, but I still have to use it.”

Both of these incidents highlight significant failures in resident care, including inadequate supervision, poor communication among staff, failure to update and implement care plans, and lack of proper safety assessments. The facility’s responses to these incidents were deemed insufficient, resulting in an Immediate Jeopardy citation by IDPH.

When a resident fails to get the care which is required, it raises a fair question as to whether this was an understaffed nursing home. Residents failing to get needed care is a hallmark of an understaffed and is also a hallmark of the nursing home business model.

Inconsistent Treatment Of Pressure Ulcer Leads To Serious Infection And Stage 4 Wound At Aperion Care Westchester

August 5, 2024 By Barry G. Doyle

IDPH has cited and fined Aperion Care Westchester when the facility failed to perform pressure ulcer dressing changes as ordered by the physician. This failure resulted in the resident developing an infected right heel pressure wound.

The resident in question was admitted to the facility with an unstageable pressure ulcer on her right heel, measuring 5.5 cm x 6.8 cm x 0.1 cm, with light serosanguineous drainage. This initial condition, while serious, was manageable with proper care.

Approximately one month later, recognizing the need for intensive treatment, the resident’s physician ordered twice-daily dressing changes. The order specified cleansing the area with normal saline, packing with Dakins solution-soaked gauze, and covering with appropriate dressings. This rigorous care plan was designed to promote healing and prevent infection.

However, from the very beginning, there were signs of inconsistent care. The Treatment Administration Record (TAR) shows that dressing changes were missed on several occasions. This pattern of missed treatments continued over a two month period, with numerous days showing no documentation of the prescribed wound care.

In the midst of this two month period, the physician adjusted the order, likely in response to the wound’s condition, specifying that the dressing changes should occur during day and night shifts. Despite this emphasized instruction, the lapses in care persisted.

The consequences of this inconsistent treatment became alarmingly clear. A Wound Physician’s note revealed that the once unstageable pressure ulcer had progressed to a stage 4 pressure ulcer, now measuring 8.5 cm x 5 cm x 1.9 cm. The wound showed heavy purulent drainage, a clear sign of infection, and the physician noted that the wound’s progress was not meeting its healing goals.

In response to these concerning developments a wound culture was taken. The results confirmed the fears of infection, showing moderate growth of escherichia coli, proteus mirabilis, and enterococcus faecalis. This infection necessitated additional treatment, with antibiotics being prescribed to combat the bacterial growth.

Throughout this period the pattern of missed dressing changes continued, with gaps in care documented on multiple days. Each missed treatment represented a missed opportunity to combat the infection and promote healing.

When questioned about these lapses, the Director of Nursing emphasized the gravity of the situation, stating, “If it was not documented, it was not done.” This statement underscored the facility’s failure to adhere to its own Pressure Injury and Skin Condition Assessment Policy, which required staff to initial the electronic Treatment Administration Record after each treatment.

The resident’s Wound Physician further highlighted the critical nature of consistent wound care. The Wound Physician explained that if dressing changes are not performed as ordered, wounds can become infected, and existing infections can worsen, impeding the healing process.

This chronological account reveals a distressing pattern of neglect in the resident’s wound care. What began as a manageable, albeit serious, pressure ulcer deteriorated into a severe, infected wound due to inconsistent treatment.

There are likely a long list of other failures. The sad fact about pressure ulcers is that these are injuries which do not occur in a flash moment of time such as with a nursing home fall or a choking accident. Rather these were failures that spread across multiple days, multiple shifts, multiple staff members.

The story of this resident serves as a stark reminder of the crucial importance of adhering to prescribed care plans and the potentially severe consequences when such care is neglected.

Staff At Parkshore Estates Fail To Treat Hepatitis C Infection, Resulting In Untreatable Cancer And Hospice Care For Resident

August 4, 2024 By Barry G. Doyle

IDPH has cited and fined Parkshore Estates Nursing & Rehab when the facility failed to treat a resident’s Hepatitis C infection over a period of eight months, despite multiple orders for treatment being written by healthcare professionals. This systemic failure in the facility’s care led to the resident’s Hepatitis C remaining untreated, ultimately resulting in liver damage, the development of hepatocellular carcinoma, and the progression to untreatable cancer.

The resident’s story began late last year, when laboratory tests revealed a positive Hepatitis C antigen result. Just three days later a Nurse Practitioner recognized the seriousness of this diagnosis and ordered a referral for an infectious disease consultation. However, this would be the first of many orders that went unfollowed.

As months passed without action, the resident’s condition continued unaddressed. Early in the new year a Physician also ordered an infectious disease consult, echoing the Nurse Practitioner’s concerns. Yet again, no action was taken by the facility.

The situation grew more urgent about 6 weeks later, when another positive Hepatitis C antigen result was recorded. On the same day, the Physician ordered Hepatitis C genealogy and viral load tests, attempting to gather more information about the resident’s condition. The Nurse Practitioner, still concerned, ordered additional referrals for infectious disease consultations.

As spring arrived, there was still no evidence that any of these orders had been carried out. The Physician, growing increasingly worried, reordered the Hepatitis C tests on two separate occasions. These repeated orders underscored the critical nature of the resident’s untreated condition.

The consequences of this prolonged inaction became tragically clear when the resident was admitted to the hospital. During this stay the Physician who supervised the resident’s care became alarmed upon discovering the untreated Hepatitis C diagnosis. The resident was now facing a grim reality: a diagnosis of hepatocellular carcinoma that had already spread to other areas of the body.

The hospital’s oncology team delivered the bad news. Due to the resident’s malnutrition and the advanced state of the disease, they determined that the resident was beyond the window for cancer treatment. In mid Summer a somber goal of care meeting was held, resulting in the decision to elect hospice care for the resident.

In the aftermath of these events the hospital Physician expressed his frustration and sadness, stating, “If the facility had treated the diagnosis of Hepatitis C, the resident’s cancer could have been prevented.” This statement highlighted the tragic missed opportunities for intervention.

The full extent of the facility’s failure became clear when the Director of Nursing confirmed that there was no documentation of the resident ever being seen by an infectious disease provider or of any of the ordered Hepatitis C tests being completed.

This systemic failure in the facility’s care led to the resident’s Hepatitis C remaining untreated, ultimately resulting in liver damage, the development of hepatocellular carcinoma, and the progression of cancer to an untreatable stage. What began as a treatable condition ended in a difficult decision for hospice care, serving as a stark reminder of the critical importance of following through on medical orders in healthcare facilities.

Resident At Illini Restorative Care Suffers Leg Fracture After Sliding Out Of Wheelchair

July 26, 2024 By Barry G. Doyle

IDPH has cited and fined Illini Restorative Care when a resident suffered a fracture of her left leg when she slid out of her wheelchair. This was directly due to improper positioning and handling of the resident in her wheelchair by the staff.

The resident in question, who suffered from severe cognitive impairment and multiple health issues including dementia, was dependent on staff for most activities of daily living.

On the day of the incident a Certified Nursing Assistant (CNA) reported having to lower the resident to the floor because she was sliding out of her wheelchair. The CNA stated, “She was sliding out and I was unable to get her back in wheelchair, so I lowered the resident to the floor.”

Over the next few days, the resident experienced significant pain, requiring multiple doses of morphine. Despite her obvious discomfort, an x-ray was initially delayed due to family concerns about the resident’s ability to tolerate the x-ray procedure.

When finally performed, the x-ray revealed a “Medial tibial plateau fracture.”

The nursing home failed this resident in several areas.

First, there was improper positioning of the resident in her wheelchair. The CNA admitted that the resident was “sitting close to the edge of her seat” when the incident occurred. Another CNA stated, “We don’t position a resident at the edge of the chair, especially a resident that uses a mechanical lift. They would be at risk for falling out.”

Second, the initial nurse’s assessment after the incident was inadequate, as it did not include a range of motion examination, which might have identified the injury earlier. This contributed to a delayed diagnosis, as several days passed before an x-ray was performed to diagnose the fracture, despite the resident’s persistent pain and need for strong pain medication.

Third, the incident revealed insufficient training or policy adherence among staff. The facility’s Safe Lifting Procedure policy did not specifically address proper body mechanics in a chair prior to transferring a resident. Additionally, the Positioning the Resident policy did not show how a resident was to be safely positioned in a wheelchair.

Lastly, there were inconsistencies in the reporting of the incident and the subsequent care provided, suggesting a lack of clear communication protocols.

This incident highlights significant failures in resident care, safety protocols, and staff training at the nursing home, resulting in serious harm to a vulnerable resident. It underscores the critical importance of proper positioning, prompt and thorough assessments, clear communication, and adherence to comprehensive safety policies in nursing home settings.

Resident At Pleasant View Lutheran Falls When CNA Is Talking On Phone And Fails To Use Gait Belt

July 24, 2024 By Barry G. Doyle

IDPH has cited and fined Pleasant View Lutheran when a resident, who should have been wearing a gait belt, suffered a fall that resulted in a fractured femur. The fracture ultimately contributed to the resident’s decline and death a short period after the fall.

Use of a gait belt is a fundamental fall prevention strategy. A gait belt is a sturdy canvas strap that is applied to the midsection of a resident who is at risk for falls and may require the physical assistance of staff with walking, standing, and transfers. The gait belt allows the staff member assisting the resident to help steady the resident in the event that there is a loss of balance or to break a fall or control the descent if there is in fact a fall. Without the use of a gait belt, the staff would have to rely on grabbing onto the clothing or to the resident to try to prevent a fall. Either places both staff and residents at risk for injury.

The resident in question was diagnosed with Alzheimer’s Disease, General Anxiety Disorder, Chronic Kidney Disease and Muscle Weakness (generalized).

The facility’s Gail Belt / Transfers Policy required that resident’s requiring assistance for ambulation, such as the resident in question, were also required to use a gait belt during assisted ambulation.

On the day of the incident the resident fell while being assisted by a Certified Nursing Assistant (CNA). The incident report states, “Resident was ambulating with CNA and wheeled walker when she tripped over her feet.”

Hospital records confirmed a left hip fracture.

Interviews with staff revealed concerning details about the incident. A Registered Nurse (RN) reported hearing about the fall and assessing the resident afterward. The RN stated, “I saw that the resident did not have a gait belt on. The resident was a one assist with stand-by so the CNA probably should have had one (gait belt) on her.” The RN also mentioned that the resident claimed the CNA was on her phone during the incident.

The CNA involved admitted to not using a gait belt, saying, “I did not have a gait belt on her at that time. I should have, but for the most part she was independent, and she was coming out the door and I didn’t grab it quick enough, and we just kept going.” When asked what could have been done differently, the CNA acknowledged, “Obviously used a gait belt.”

Following the fall and subsequent surgery, the resident’s condition deteriorated rapidly. Progress notes indicate increased confusion and lethargy. The resident was admitted to Hospice and passed away shortly thereafter. The death certificate listed “Aspiration Pneumonia due to Congestive Hypertensive Cardiovascular Disease” as the primary cause of death, with “Fracture of the Femur due to a fall” listed as a significant contributing condition.

The resident’s physician confirmed the impact of the fall on the resident’s decline, stating, “No question about it that (the resident’s) fall with fracture exacerbated her decline and subsequent death. She was so frail.” The Physician also noted the high mortality risk associated with long bone fractures in elderly patients.

This case highlights a significant failure in resident safety protocols, particularly in the proper use of gait belts during assisted ambulation, which directly contributed to a resident’s injury and subsequent death.

Resident At Symphony Northwoods Develops Severe Pressure Ulcer That Went Unnoticed Until It Became Necrotic And Unstageable

July 15, 2024 By Barry G. Doyle

IDPH has cited and fined Symphony Northwoods when a resident developed a severe pressure ulcer on his right heel that went unnoticed until it became necrotic and unstageable.

The resident in question was admitted to the facility with various diagnoses including Type 2 Diabetes, Atrial Fibrillation, Cellulitis of the Left Lower Limb, Lymphedema, Muscle Weakness, Acute Cystitis, and Morbid Obesity.

The pressure ulcer was first documented in the resident’s Progress Notes, which stated, “Necrotic tissue on bottom of Right heel surrounded by slough. Resident Unaware of wound. Wound care nurse notified. NP notified. POA updated. Foam boots applied.” The following day the wound was assessed as “unstageable to right heel, wound bed necrotic.”

An LPN and wound nurse provided insight into the resident’s care, stating, “He came from the hospital. He was resistive to all care, pericare, therapy.” The LPN also mentioned that the resident refused to wear boots or have his heels elevated on a pillow, claiming it was uncomfortable. The wound nurse performed dressing changes on the resident’s legs three times a week but noted that the resident would not allow more frequent care.

The resident himself expressed frustration with his care, stating, “The heel on my right foot got a terrible pressure sore on it that I am still working on healing today (at another facility). I looked at all my records from when I was in the hospital the first time and there was no mention of a pressure sore so I know I got it there.” He also mentioned that he had been begging for wound care for a week before the severe ulcer was discovered.

An RN recounted the discovery of the wound: “He had been complaining of right leg pain. He had had therapy earlier and a CNA was getting him ready for bed. He complained of right heel pain. She asked me to come look at it. It was black and full of necrotizing tissue.” This suggests that the wound had developed to a severe state before it was noticed by staff.

The Nurse Practitioner admitted to being unaware of the heel wound, stating, “I didn’t know anything about his heel. He never complained of pain to his heel, the pain was in his hip.” This indicates a potential breakdown in communication among the care team.

The facility’s Skin Management Program policy states, “It is the policy of the facility that a guest does not develop pressure injury unless clinically unavoidable.” The policy also requires that “A Braden Scale will be completed upon admission, weekly for 4 weeks, quarterly and with a significant change of status by a licensed nurse to determine the risk of pressure injury development.”

The resident’s Braden Scale score on admission was 15, indicating he was “At Risk” for pressure ulcers. Despite this, there were no orders for heel lift boots or off-loading of the resident’s heels in his Physician’s Order Sheet.

The severity of the neglect is evident in the Hospital Discharge Summary which lists one of the resident’s admitting and discharge diagnoses as “Decubitus Ulcer of right foot- s/p excisional debridement.”

This case highlights significant failures in wound prevention, early detection, and treatment protocols at the facility. Despite the resident being identified as at-risk for pressure ulcers upon admission, appropriate preventive measures were not implemented, and staff failed to detect the developing wound until it had reached a severe, necrotic state. This incident raises serious concerns about the quality of care and adherence to established policies at the facility.

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